Privacy Policy

Last Updated: June 6, 2025

Columbus Custom Concrete (“we”, “our”, or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website https://columbuscustomconcrete.com or interact with our services.

1. Summary of Data Collection & Usage

We collect personal information to fulfill service requests, improve user experience, and communicate effectively. We do not sell or share personal data, including mobile numbers, with third parties or affiliates for marketing or promotional use.

2. Definitions

Personal Data: Information that can identify you (e.g., name, email, phone number, address)
Usage Data: Technical data collected automatically (e.g., IP address, browser type)
Cookies: Small text files used to enhance your browsing experience
Service: The website and services provided by Columbus Custom Concrete
You: A user of our website or customer of our services

3. Information We Collect

We may collect the following:

Name
Email address
Mobile and home phone number
Street address, city, ZIP code
Browser and device info, time on site, and pages visited

4. Use of Personal Data

Your information is used to:

Schedule and deliver concrete services
Respond to inquiries and requests
Send appointment confirmations or updates
Improve website functionality and customer support
Ensure legal and operational compliance

5. SMS Consent and Use

By providing your phone number through our forms, you consent to receive SMS messages related to:

Appointment reminders
Job scheduling and updates
Follow-up service or customer feedback

Message frequency may vary. Message and data rates may apply.
You may opt out at any time by replying STOP. For help, reply HELP.

We do not share your phone number with third parties for advertising or promotional use. Consent is not a condition of purchase.

6. Communication Preferences

You may opt out of:

Emails by clicking the “unsubscribe” link
Text messages by replying STOP
All contact by emailing us at columbuscustomconcrete@gmail.com

7. Retention & Deletion

We only retain your personal information as long as needed for business purposes or legal obligations. You may request your data be updated or deleted by contacting us.

8. Your Rights

Under laws such as the GDPR and CCPA, you may request:

Access to your data
Deletion of your personal information
Correction of inaccurate details
Opt-out from further processing

To submit a request, email us at columbuscustomconcrete@gmail.com.

9. Data Security

We use industry-standard technical and organizational safeguards to protect your information. However, no method of transmission is 100% secure.

10. Policy Updates

We may revise this Privacy Policy at any time. Updates will be posted on this page with a revised “Last Updated” date.

11. Contact Information

Columbus Custom Concrete
Columbus, Ohio
Phone: (614) 968-8488
Email: columbuscustomconcrete@gmail.com
Website: https://columbuscustomconcrete.com